Shipping Policy

Thank you for visiting and shopping at Moon Kratom. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment Location Restrictions

Moon Kratom ships to addresses within the U.S. and U.S. Territories. We are unable to process orders or ship kratom to the following restricted locations:
States: Alabama – Arkansas – Indiana – Rhode Island – Tennessee – Vermont – Washington D.C. – Wisconsin
Counties: Oceanside, CA – San Diego, CA – Sarasota, FL – Jerseyville, IL – Union County, MS

Customs, Duties and Taxes

Moon Kratom is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Moon Kratom is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Great Customer Service

amazing product and great customer service. highly recommend. the maeng da was amazing. thank you so much!

sherry watkins on Oct 04, 2017
Moon Kratom Micro Kratom Powder
5.0
2017-10-19T21:39:20+00:00
amazing product and great customer service. highly recommend. the maeng da was amazing. thank you so much! sherry watkins on Oct 04, 2017

Moon is the best out there.

I'm super impressed with Moon: I have tried many different companies, and not been impressed with price, quality, or shipping costs.
Moon has the BEST prices and quality for any strain you may be interested in, and the fastest shipping you could wish for!

I love you to the Moon and back!

Casey on Sep 25, 2017
Moon Kratom Micro Kratom Powder
5.0
2017-10-19T21:45:11+00:00
I'm super impressed with Moon: I have tried many different companies, and not been impressed with price, quality, or shipping costs. Moon has the BEST prices and quality for any strain you may be interested in, and the fastest shipping you could wish for! I love you to the Moon and back! Casey on Sep 25, 2017

Will never order anywhere else!

Terry on Sep 19, 2017
I love this site. I love that i can ask questions and i always get answers when i order it comes fast all there kratom is strong i would never gp anywhere else again!
Moon Kratom Micro Kratom Powder
5.0
2017-10-19T21:46:30+00:00
Terry on Sep 19, 2017 I love this site. I love that i can ask questions and i always get answers when i order it comes fast all there kratom is strong i would never gp anywhere else again!

High Quality Kratom

Kimberly on Jul 04, 2017
Best Kratom I've found! Best price too! Very light, fine texture, nice and fluffy. I will continue to be a loyal customer because I really appreciate what you guys are doing. Thank you Moon Botanicals for your great price and great quality product.
Aloha!
Moon Kratom Micro Kratom Powder
5.0
2017-10-19T21:58:38+00:00
Kimberly on Jul 04, 2017 Best Kratom I've found! Best price too! Very light, fine texture, nice and fluffy. I will continue to be a loyal customer because I really appreciate what you guys are doing. Thank you Moon Botanicals for your great price and great quality product. Aloha!

Green Kratom

Crystal on Jun 02, 2017
I have been ordering from Moon Kratom for a few months now, and I love it. Their product is always the same, strong and last long. I won't order from anyone else. I've done some research and so far Moon Kratom is one of the best prices I've found and their products are awesome.
Moon Kratom Micro Kratom Powder
5.0
2017-10-19T22:09:29+00:00
Crystal on Jun 02, 2017 I have been ordering from Moon Kratom for a few months now, and I love it. Their product is always the same, strong and last long. I won't order from anyone else. I've done some research and so far Moon Kratom is one of the best prices I've found and their products are awesome.
5.0
5

737-703-8420

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Disclaimer | Shipping Policy | Privacy Policy | Refunds & Returns Policy

We are unable to process orders or ship kratom to the following restricted locations:
States: Alabama - Arkansas - Indiana - Rhode Island - Vermont - Washington D.C. - Wisconsin
Counties: Oceanside, CA - San Diego, CA - Sarasota, FL - Jerseyville, IL - Union County, MS

BSA/AML compliance program that addresses the BSA/AML Policy has been set forth by Moon Botanicalls LLC.