Refunds & Returns Policy

Thanks for shopping at Moon Kratom.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 21 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us here.

Great Customer Service

amazing product and great customer service. highly recommend. the maeng da was amazing. thank you so much!

sherry watkins on Oct 04, 2017
Moon Kratom Micro Kratom Powder
5.0
2017-10-19T21:39:20+00:00
amazing product and great customer service. highly recommend. the maeng da was amazing. thank you so much! sherry watkins on Oct 04, 2017

Moon is the best out there.

I'm super impressed with Moon: I have tried many different companies, and not been impressed with price, quality, or shipping costs.
Moon has the BEST prices and quality for any strain you may be interested in, and the fastest shipping you could wish for!

I love you to the Moon and back!

Casey on Sep 25, 2017
Moon Kratom Micro Kratom Powder
5.0
2017-10-19T21:45:11+00:00
I'm super impressed with Moon: I have tried many different companies, and not been impressed with price, quality, or shipping costs. Moon has the BEST prices and quality for any strain you may be interested in, and the fastest shipping you could wish for! I love you to the Moon and back! Casey on Sep 25, 2017

Will never order anywhere else!

Terry on Sep 19, 2017
I love this site. I love that i can ask questions and i always get answers when i order it comes fast all there kratom is strong i would never gp anywhere else again!
Moon Kratom Micro Kratom Powder
5.0
2017-10-19T21:46:30+00:00
Terry on Sep 19, 2017 I love this site. I love that i can ask questions and i always get answers when i order it comes fast all there kratom is strong i would never gp anywhere else again!

High Quality Kratom

Kimberly on Jul 04, 2017
Best Kratom I've found! Best price too! Very light, fine texture, nice and fluffy. I will continue to be a loyal customer because I really appreciate what you guys are doing. Thank you Moon Botanicals for your great price and great quality product.
Aloha!
Moon Kratom Micro Kratom Powder
5.0
2017-10-19T21:58:38+00:00
Kimberly on Jul 04, 2017 Best Kratom I've found! Best price too! Very light, fine texture, nice and fluffy. I will continue to be a loyal customer because I really appreciate what you guys are doing. Thank you Moon Botanicals for your great price and great quality product. Aloha!

Green Kratom

Crystal on Jun 02, 2017
I have been ordering from Moon Kratom for a few months now, and I love it. Their product is always the same, strong and last long. I won't order from anyone else. I've done some research and so far Moon Kratom is one of the best prices I've found and their products are awesome.
Moon Kratom Micro Kratom Powder
5.0
2017-10-19T22:09:29+00:00
Crystal on Jun 02, 2017 I have been ordering from Moon Kratom for a few months now, and I love it. Their product is always the same, strong and last long. I won't order from anyone else. I've done some research and so far Moon Kratom is one of the best prices I've found and their products are awesome.
5.0
5

737-703-8420

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Disclaimer | Shipping Policy | Privacy Policy | Refunds & Returns Policy

We are unable to process orders or ship kratom to the following restricted locations:
States: Alabama - Arkansas - Indiana - Rhode Island - Tennessee - Vermont - Washington D.C. - Wisconsin
Counties: Oceanside, CA - San Diego, CA - Sarasota, FL - Jerseyville, IL - Union County, MS

BSA/AML compliance program that addresses the BSA/AML Policy has been set forth by Moon Botanicalls LLC.